Technology of Electrical Automatic

Questions

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How can I do products selection?
Blue Jay provide online catalog download, you can check the mainly sale products models in the catalog. Also can view products gallery details page to choose right one. If some products no selection information, you can leave message on site or send mail to our Sales Team. Another way is that use WhatsApp or Skype or phone call to chat with sales team directly.
Can I get tech support before order?
Our sales team are well trained, can help you to do product recommendation and selection, just need you provide description of the products, or any kinds of datasheet related similar products, or a photo of needed products. Sales can suggest you the alternative products and help you do sourcing works. Also you can send mail to Technical support team for generally tech problem inquire.
Can I purchase online?
We only offer few products for online payment, most are sample order and small amount, you can place order on our Alibaba shop, there provide Alibaba trade assurance plan. In order to save bank fees, we also recommend you transfer money from your company's partner in China to pay directly in RMB. Regular purchase order please contact our sales team to place formal PO, we accept T/T, L/C payment way.
When Blue Jay can ship out products after I payment?
Our standards products are stored as semi-finished component, after your order will start internal process, and all the products will pass the 48hours burn-in test. In the off-season lead time is around 3-7 working days, high season lead time around 10-15 working days. Sample orders and customized orders will be adjusted according to the production line actual situation. Third-party purchase orders we cannot control the delivery date, please contact the responsible salesman to confirmation. More info about this parts, please click here.
How I place customized products order?
Before you plan to start customized products from our company. please make sure the target function and intention product style, we accept sketch drawing, CAD, any types of 3D view drawing. After this you can chat with our sales team for initial discuss, if necessary our tech team will join the discuss. In this period, we prefer Skype or WhatsApp or Video meeting etc. for efficient communication. After you agree with the developing cost (depends on the complexity of customized products), Blue Jay will provide document include detailed functional requirements and run with a contract. Then only you pay the developing fee that we can start your customized products plan. More info about this parts, please click here.
Can I become Blue Jay agent in my country?
We are welcome client can become our agents or distribute our own products. You need to fill in a simple questionnaire, then send mail to our sales team. after that our sales manager will contact you directly for future negotiation.